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A Fresh Approach to IT Services

Our Mission - to deliver custom Web, IT Consulting, Photo, Video, and Training services that are specific to our clients' needs and which enable our clients to exceed their objectives.

We are based out of Monument, Colorado and intend to stay small so that we can know and personally take care of our clients. We partner with other professionals to extend our capabilities to serve our clients, and we often work through our partners to help them serve their customers.

Do you know how your customers/clients feel about you? Do they complain or just quit showing up? Or when they are delighted? What do they want to get from you?

 

Here’s an on-line conversation from the past couple of days:

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We ask that you please turn on your cell phone and other electronic devices. Take as many pictures as you want during during the performance. Sound recording and taking video is encouraged

 

straightupHow many of you have been to performances where you were admonished to turn off all electronic devices, that recording of any kind was strictly prohibited?

Roberta and Jackie linked up in Omaha for a girls weekend just before Thanksgiving.  As part of the fun, they went to see Straight No Chaser - a ten-man a cappella group that sings covers of pop and Christmas tunes.

Imagine their surprise when the pre-show PA announcer gave the statement above that recording and sharing of their performance is encouraged.  And, they encouraged the audience to share their photos and recordings widely - "it is the cheapest marketing that we do" said the PA announcer.
And, these guys live it on their website.

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blackforestfireSteve, Lisa, and their three children lost their home in a few minutes Tuesday afternoon when the Black Forest Fire (#blackforestfire) blew up around them.

Steve bought the forested lot more than 30 years ago.  When he and Lisa married, they camped on the site while building the garage themselves.  The lived in the garage while building the house stick by stick over several years.  They have added onto it and updated it themselves through the years.

We have known Steve and Lisa since the mid-80s.  We enjoyed their home deep in the forest north of Colorado Springs, even before we moved south from Greeley in 1996. We have stayed connected while the children that we have been blessed with have grown up. 

That part of the burn area is still too dangerous for them to visit.  I don't know what they will do next.  They have family in the area and a strong church to support them.  They are heartbroken but they are survivors as are the 370+ other homeowners who literally saw a portion of their lives go up in smoke (the white smoke above tends to indicate grass and forest, the darker smoke is usually buildings).

Part of what makes their loss so touching is the story that goes with the home, the emotional investment that we all can identify with when we learn of security threatened and lives changed.  Stories have that unique power to move us and we don't embrace them enough in our own lives. "We are our stories"

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superbowlThose of you watching the Super Bowl might have thought that the world quit turning for the 34 minutes that the lights were out.

Wrong-O TV watchers!

While CBS was scrambling to find live bodies to fill the air, the on-line world was making hay.

I've mentioned before how during the Olympics and the Presidential Debates, much of the TV-watching country was participating in real time from their laptops and tablets.

The same was true during the power outage.  While CBS fiddled, savvy corporate marketeers were using the opportunity to promote their brands.  Here are some examples:

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vwjamaicaIt may be that the run-up to the Super Bowl ads has grown larger than the ads shown during the game.

My favorite of those making the rounds is . . . . .

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